Insights Business Solutions Refund Policy


Our List collection and verification process is unique and not as of any other list compilers. Because, each of the lists we source is owned by distinct list owners and followed by triple verification process by email, phone and social media. As such, each set comes with different guarantees.

We guarantee any list you purchase from us. Our Data is guaranteed as follows:-

  • 95 - 98% on all information about Contact Name, Job Title, Company/Business Name, Complete Mailing Address, Industry, Telephone Number, Fax Number and Website/URL
  • 85-90% on Business Emails Address
  • We have 1 to 1 replacement Policy for bad contacts if any within the guaranteed numbers .Replacements if any will be done within 3-4 Business Days

Our Refund Policy works:

If our data fails to deliver the above guarantee level or if you receive any hard bounces/bad contacts/irrelevant contacts you can send us those records and we will replace those records within 72 business hours even after the replacement of the new contacts are not good as per the guarantee level. We will refund you according to the cost/contact basis for the hard bounces/bad contacts/irrelevant contacts.

In general our refund process takes 4-5 business days normally. In some case it might take 6-10 buisness days because we might need some addtional explantions from client.